Last Updated: March 11, 2025

1. Introduction

iStyle Shutters (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://istyleshutters.com.au/ (“Website”) or engage with our services. We adhere to the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect and hold the following types of personal information:

• Contact Information: Your name, email address, phone number, and suburb, especially when you fill out our contact or consultation forms.

• Demographic Information: Details such as how you heard about us, which helps us understand our audience better.

• Technical Data: Information about your device, browser type, IP address, and browsing behavior on our Website.

3. How We Collect Information

We collect personal information through:

• Direct Interactions: When you provide information by filling out forms on our Website or contacting us via phone or email.

• Automated Technologies: Through cookies and similar tracking technologies that collect technical data as you interact with our Website.

4. Purpose of Collecting Personal Information

We collect your personal information to:

• Provide and improve our products and services.

• Respond to your inquiries and provide customer support.

• Process your requests for consultations or quotes.

• Understand how you use our Website to enhance user experience.

• Comply with legal obligations and protect our legal rights.

5. Disclosure of Personal Information

We may disclose your personal information:

• To our employees, contractors, and service providers who need the information to assist us in operating our business.

• To comply with legal requirements, such as court orders or regulatory obligations.

• If you have consented to the disclosure.

We do not sell or rent your personal information to third parties.

6. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To do so, please contact us using the details provided below.

8. Use of Cookies

Our Website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control how cookies are used by adjusting your browser settings; however, disabling cookies may affect the functionality of our Website.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our Website with the “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Phone: 1300 80 30 80

• Website Contact Form: https://istyleshutters.com.au/

By using our Website or engaging with our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.